The Data Protection Act 2018 (“DPA 2018”) and the General Data Protection Regulation (“GDPR”) impose certain legal obligations in connection with the processing of personal data.

A2B Tax Ltd is a data controller within the meaning of the GDPR and we process personal data. We are a UK-based company that offers mobile app solutions for accounting and tax management.

A2B Tax Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Notice outlines how we collect, use, store, and protect your data when you use our accounting mobile app.

We collect personal data to provide, improve, and manage our services. The types of personal data we collect include:

Personal Information You Provide to Us

• Account Registration: Name, email address, and password when you create an account.
• Billing Information: Payment details such as credit card or bank account information.
• Profile Information: Business name, industry, and contact details for managing your account.
• Communication Data: Any information you provide when you contact us via email, in-app chat, or other communication channels.

Automatically Collected Information

• Device Information: IP address, operating system, device type, and unique device identifiers.
• App Usage Data: How you interact with the app, including the pages viewed, features accessed, and time spent in the app.
• Location Data: With your consent, we may collect your precise location to provide location-based features (e.g., tax calculations based on regional settings).

Third-Party Sources

• External Integrations: If you link our app to external platforms (e.g., cloud storage, third-party accounting tools), we may collect information such as transaction history, business records, and additional personal or business data.

We use your personal data for various legitimate business purposes, including:

Providing Services

• To process transactions, record financial data, generate reports, and file taxes.
• To maintain and improve our services, app functionality, and user experience.

Customer Support

• To resolve issues, respond to inquiries, and provide technical support.

Legal Compliance

• To meet legal obligations, including financial audits, HMRC requirements, and tax reporting.

Marketing and Promotions

• With your consent, to send you promotional messages, updates about new features, or offers. You can opt out of marketing communications at any time.

Analytics and Improvements

• To monitor app performance and analyse usage trends to improve the app’s features and functionality.

We will not sell your personal data. However, we may share your information in the following situations:

Service Providers

• We work with trusted third-party service providers to offer services like cloud storage, payment processing, analytics, and technical support. These third parties are bound by confidentiality and data protection agreements to safeguard your data.

Legal Obligations

• We may share your data with law enforcement, regulators, or other legal entities where required by law, such as in cases of fraud or a court order.

Business Transfers

• If A2B Tax Ltd undergoes a merger, acquisition, or asset sale, your personal data may be transferred to the new owners or operational entities.

With Your Consent

• In certain circumstances, we will ask for your explicit consent to share your data with third parties.

Your personal data is stored securely on servers within the UK or EU. We ensure that adequate technical and organisational measures are in place to protect your data from unauthorised access, loss, or disclosure. These measures include encryption, firewalls, and secure access controls.

Where your data is transferred outside of the UK or EU, we ensure that appropriate safeguards are in place. This may involve using contractual clauses that provide the same level of data protection as required by UK law or transferring data to countries with adequate data protection laws.

We use industry-standard security measures to protect your personal data. These measures include encryption (both in transit and at rest), secure data centres, access controls, and regular security audits. However, no method of data transmission or storage is entirely secure, so we cannot guarantee 100% security.

Our app uses cookies and other tracking technologies to improve user experience, provide analytics, and customise advertising. These technologies may include:

• Essential Cookies: Required for the app to function correctly.
• Performance Cookies: To monitor app usage and improve performance.
• Functionality Cookies: To remember user preferences.

You can manage cookie preferences through your device’s settings.

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We recommend that you review the privacy notices of any external sites you visit.

Our app is not intended for use by children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 16, we will delete it as quickly as possible.

We retain your personal data only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. Typically, this period will be tied to the length of time you have an active account with us. After termination, we may retain certain data for a specified period, as required by law or for legitimate business purposes.

Under UK data protection laws, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct any inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
• Right to Restrict Processing: Request that we limit how your data is used in specific situations.
• Right to Data Portability: Request a transfer of your data to another service provider.
• Right to Object: Object to certain types of data processing, including marketing.
• Right to Withdraw Consent: You can withdraw consent for data processing where consent was provided.

To exercise these rights, contact us at info@a2btax.co.uk. We will respond within one month of your request, as required by law.

We may update this Privacy Notice from time to time. Any significant changes will be notified to you through the app or by email. We recommend checking this notice periodically for updates.

If you have any questions, concerns, or complaints about this Privacy Notice or your personal data, please contact us:

• Email: info@a2btax.co.uk
• Address: A2B Tax Ltd, 133 Creek Road, London SE8 3BU

If you are unsatisfied with our response, you also have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.